From 3:43 PM ET to 4:00 PM ET, Greenfly's infrastructure provider suffered an outage in a queue service that we use to power media processing, +Connect imports, and notifications. As a result, customers experienced delays in processing of new content during this time. Access to the portal, mobile apps, and existing content were completely unaffected.
After service was restored by AWS, Greenfly engineers worked to ensure that all delayed content was now fully processed and delivered. This work was completed at 5:05 PM ET. No data was lost and the system is now operating normally again.